X Lite Softphone Instructions

When setting up your X Lite softphone, there are a few key details you'll need to keep in mind to ensure successful configuration and operation.

Firstly, it's essential to understand that the password you enter is the SIP password auto-generated by the sipX Configuration Server, not the PIN. You will also need to add the user name and authorization user name, which should match the User ID defined for the user created in sipX. If your organization does not use DNS SRV, you'll need to enter the fully qualified host name of the sipX server in the field labeled Domain.

Once you've entered these details, you'll need to transfer the SIP credentials (User ID and SIP password) to the phone manually and configure it using its own configuration menu. This is a manual process that requires some technical expertise, so be sure to follow the instructions carefully.

Before you can use your X Lite softphone with sipX, you'll also need to create a new user in the sipX Configuration Server who will be using the phone. Adding support for plug-and-play management by the sipX Configuration Server would not be too difficult.

It's worth noting that the Xten family of softphones is not yet supported for automatic provisioning through the sipX Configuration Server. However, you can manually configure your X Lite softphone to work with sipX using the instructions provided above.

The Counterpath eyeBeam softphone also offers support for video calls with consistently high quality, making it an excellent choice for businesses and organizations that require reliable communication solutions. In addition to its high-quality video capabilities, the eyeBeam softphone has undergone several updates over the years, including a switch to the reSIProcate SIP stack from SIPfoundry.

The X-Lite softphone was initially launched by Counterpath (then known as Xten) in 2004 and replaced the earlier X-Pro version. The company has been well-known for its high-quality SIP softphones for some time, offering reliable and feature-rich communication solutions to customers around the world.

X lite softphone instructions